Terms and Conditions

1. Non-Refundable Payments: All processed payments are non-refundable.
2. Non-Transferrable: Packages are non-transferrable unless specified otherwise.
3. Late Admittance: Last admittance to class is 10 minutes after the start time.
4. Yoga Mats: We encourage clients to bring their own mats for hygiene reasons. Limited mats are available for borrowing or purchase at the studio.
5. Booking: Bookings should be made online in advance to guarantee your space.
6. Workshops: Workshops are not included in packages.
7. Package Restrictions: Yoga class packages cannot be used for Reformer Pilates classes and vice versa.
8. Check-In: Students must check in at reception at least five minutes before class starts, even with an online booking, as our location and parking can be challenging.
9. Injuries: Students must inform the teacher of any injuries for appropriate adjustments.
10. Right to Refuse: Yoga Ashram reserves the right to refuse admission.

Yoga Classes

1. Pre-Booking: Classes must be booked at least 4 hours in advance. Walk-ins are welcome based on availability.
2. Class Cancellations: Cancel at least 4 hours in advance to avoid charges or automatic deduction from your pass.
3. Package Cancellations: No-shows or late cancellations will result in one class being automatic deducted from your package. You won’t be able to use the missed class credit for any other class on the same day.
4. Class Cancellations by Yoga Ashram: We reserve the right to cancel classes one hour before the start time. Notifications may be sent via email, WhatsApp or through the app

Reformer Pilates

1. Pre-Booking: Classes can be booked up to 6 hours before the start time and not more than one week in advance. Walk-ins are welcome based on availability.
2. Class Cancellations: Cancellations must be made at least 6 hours before the class. Failure to cancel in time will result in automatic deduction from your pass or applicable charges.
3. Mandatory Grip Socks: Grip socks are required for all Reformer Pilates classes. You may bring your own or purchase them from our boutique.

Workshops

1. Deposit: A 25% non-refundable deposit is required to secure your reservation. This deposit ensures that all necessary arrangements are made to meet your expectations.
2. Cancellation: If you are unable to attend the event, the deposit will be retained to cover initial costs and commitments.

Retreats

Cancellation for retreats must be made within the following timelines:

• Deposit: A 25% deposit is required
• 60 Days Before: Full refund excluding 5% VAT and transaction fee.
• 1 Month Before: 50% refund excluding 5% VAT and transaction fee.

Yoga Courses

Cancellation for yoga courses must adhere to the following policy:

• Deposit: A 25% deposit is required
• 60 Days Before: 50% refund excluding an administrative fee of 300 AED (for 200 and 300-hour courses), 5% VAT, and transaction fee

1. Package Freezing: Extensions or freezing of packages are only allowed as specified, regardless of travel plans or other reasons. Additional extensions are not permitted. Requests must be sent via email to info@yogaashram.com before the packages expire.
2. Medical Extension: Additional extensions may be granted with a submitted medical report.

1. Liability Waiver: Yoga Ashram waives all liability for clients who do not follow instructions or fail to disclose medical conditions or recent injuries.
2. Risk Acceptance: By using Yoga Ashram facilities, you accept the inherent risks associated with all forms of exercise.
3. Personal Limits: Students are responsible for practicing within their limits and deciding whether to follow the teacher’s guidance.
4. Injury Responsibility: Any personal injury or fatality incurred before, during, or after classes is the student’s responsibility. Yoga Ashram and its teachers hold no liability.
5. Mobile Phones: Mobile phones must be kept on silent mode within the studio.

1. Responsibility for Belongings: Yoga Ashram accepts no responsibility for property left, stolen, or damaged on the premises. Please be responsible for your belongings.

1. Participation: By participating in classes, fitness routines, health programs, or workshops offered by Yoga Ashram, you acknowledge receiving information and instructions about yoga, fitness, and health. You recognize the physical exertion required and the associated risks and hazards.
2. Medical Responsibility: It is your responsibility to consult with a physician regarding your participation. You represent that you are physically fit and have no medical condition preventing your participation. Update this waiver with any health condition changes.
3. Assumption of Risk: You assume full responsibility for any risks, injuries, or damages incurred due to participation.
4. Waiver of Claims: You knowingly, voluntarily, and expressly waive any claim against Yoga Ashram for injury or damages sustained due to participation.
5. Release of Liability: You, your heirs, and legal representatives release and discharge Yoga Ashram from any injury or death caused by their negligence or other acts.